HireRight, At Your Service
If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our hours of operation are Monday from 8:00am HKT - Saturday 10:00am HKT (Monday 12:00am GMT to Saturday 2:00am GMT). If you're working outside of these hours, please call one of our local offices on the numbers below.
Alternatively, email our customer support team at:
customerserviceindia@hireright.com for India region and customerserviceapac@hireright.com for rest APAC.
NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.
| Asia & Pacific Rim | Phone Numbers |
| Australia | +1800314584 |
| China | 864008424212 |
| Hong Kong | 800931089 |
| India | 0008000402924 |
| Indonesia | 0018030160238 |
| Japan | +818001700055 |
| South Korea | +82808220246 |
| Malaysia | 1800819458 |
| New Zealand | +64800003857 |
| Philippines | 180011102716 |
| Singapore | 8001013997 |
| Taiwan | (886)00801852051 |
| Thailand | 1800012940 |
| Vietnam | 1800400244 |
| Europe, Middle East and Africa | +44 (0)1273 760 726 |
| Americas | Phone Numbers |
| United States | 866-521-6995 |
| Argentina | 00 800-800-9849 |
| Brazil | 0800-021-3545 |
| Canada | 866-521-6995 |
| Chile | 001-230-020-0213 Entel |
| Colombia | 009 1-800-518-5156 |
| Costa Rica | 0800-015-0715 (mobile) 50-0800-015-0715 (landline) |
| Dominican Republic | 1-800-203-9699 |
| Grenada | 011 (800) 0805-5555 |
| Mexico | 01-800-062-4247 |
| Panama | 800-203-3945 |
| Peru | 00 (800) 0805 5555 |
| Uruguay | 00 (800) 0805-5555 |
| Fax | Fax Number |
| Australia | 1800-613-071 |
| Canada | 1-877-797-3441 |
| India | 000-800-1003908 |
| Japan | 001 0066-33-821549 |
| Malaysia | 00 1800-81-5564 |
| Mexico | 001-888-216-8403 |
| North China (Netcom) | 00 10800-713-1574 |
| South China (Netcom) | 00 10800-713-1576 |
| Philippines | 00 1-800-1-116-1060 |
| United Kingdom | 0808-234-9430 |
| United States | 1-877-797-3441 |